Participant’s Rights & Policies

Grievances & Appeals

If you wish to file a grievance or appeal for denial of coverage. Please see instruction on this page 

How to appoint a representative with CMS Form 1696

Send this form to the same location where you are sending (or have already sent) your appeal if you are filing an appeal, grievance or complaint if you are filing a grievance or complaint, or an initial determination or decision if you are requesting an initial determination or decision.

If additional help is needed, contact 1-800-MEDICARE (1-800-633-4227) or your Medicare plan. TTY users please call 1-877-486-2048.